Care is not a Commodity - Commissioning Survey 2012

This document was produced while the organisation was known as UKHCA.

Home-based care is a lifeline for over 640,000 people in the UK, who rightly expect dignified, quality care to help them to live independently, and not a commodity to be purchased like paperclips.

Our report “Care is not a Commodity”, based on initial results from our 2012 Commissioning Survey of homecare providers, finds that almost three quarters of providers believe that over the last 12 months the councils they work with have become more interested in securing a low price than a quality service, and shorter visits time may jeopardise the delivery of dignified, quality care.